Terms & Conditions

1. Introduction
Welcome to NEW FAMILY ENTERPRISE. These Terms & Conditions govern your use of our website and the purchase of our products. By accessing our website and making a purchase, you agree to be bound by these terms.

2. Products & Pricing
All products displayed on our website are subject to availability. We reserve the right to modify prices, discontinue products, or update descriptions without prior notice. Prices are listed in MYR (Malaysian Ringgit) and include applicable taxes unless stated otherwise.

3. Orders & Payments

  • Orders are only confirmed upon successful payment.
  • We accept online banking, credit/debit card payments, and other payment methods listed on our website.
  • NEW FAMILY ENTERPRISE reserves the right to cancel orders due to pricing errors, product unavailability, or suspected fraudulent activity.

4. Shipping & Delivery

  • We deliver within Malaysia. International shipping is not available unless stated otherwise.
  • Shipping fees and estimated delivery times are provided at checkout. Delays may occur due to unforeseen circumstances.

5. Returns & Refunds

  • Returns are accepted only for defective or incorrect items within 7 days of receipt.
  • Items must be in their original condition and packaging.
  • Refunds will be processed upon verification of the returned item. Shipping fees are non-refundable.

6. Warranty & Liability

  • Certain products may come with a manufacturer’s warranty. Please refer to individual product descriptions.
  • NEW FAMILY ENTERPRISE is not liable for indirect damages arising from the use of our products.

7. Privacy Policy
Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, store, and use your data.

8. Intellectual Property
All content, including images, text, and logos on this website, is the property of NEW FAMILY ENTERPRISE. Unauthorized use or reproduction is prohibited.

9. Governing Law
These Terms & Conditions are governed by the laws of Malaysia. Any disputes shall be resolved in Malaysian courts.

10. Changes to Terms & Conditions
We reserve the right to update these terms at any time. Continued use of the website implies acceptance of any revisions.

For any inquiries, please contact us at new_family88@hotmail.com.